Name
Driving eNPS and NPS to Greatness *Home Care Pulse*
Date & Time
Thursday, April 20, 2023, 10:50 AM - 11:50 AM
Speakers
Description
"Taking Action on Satisfaction to Drive a 5 Star Experience."
The most successful agencies are those that track trends over time and uses the data to help influence decisions—and your Net Promoter Score is one of the best places to start. In this session, we'll explore how to gather feedback from customers and employees, why it's so important, and how you can use it to make better business decisions.
Location Name
Ascot